Supervisory Housing Management Assistant (Operations Manager)**RE-ANNOUNCEMENT**
**RE-ANNOUNCEMENT** **PREVIOUS APPLICANTS NEED NOT RE-APPLY**
JOB TITLE Supervisory Housing Management Assistant (Operations Manager)
AGENCY Commander, Navy Installations Command
BRANCH Navy Gateway Inns & Suites
JOB ANNOUNCEMENT NUMBER FFR16-141
SALARY RANGE $12.02 to $24.04 Hourly
Plus Non-Taxable Post Allowance
OPENING DATE Tuesday, February 2, 2016
CLOSING DATE Wednesday, February 17, 2016
SERIES & GRADE NF-1173-03
POSITION INFORMATION Regular Full-Time
NUMBER OF VACANCIES 1
DUTY LOCATION(S) Fleet Activities Okinawa, Japan
JOB SUMMARY
The incumbent will oversee the daily operations of a 408 room transient lodging program.
DUTIES AND RESPONSIBILITIES
The incumbent is responsible for operating a professional facility, consistent with those services and amenities provided in a commercial, mid-grade hotel. The goal is to provide clean, comfortable accommodations, for guests in a TDY/TAD status, at the lowest possible cost while contributing to the highest level of mission readiness. Coordinates and administers the efficient and proper use of all NAF and APF resources, including funds, personnel, facilities, supplies and equipment. Provides short and long range financial plans to General Manager for review and ensures property stays within approved plans. Responsible for the safeguarding of all funds, including but not limited to cash receipts, deposit, disbursement, and accountability. Approves requisitions for equipment, supplies, and amenities. Responsible for the receipt and storage for all inventory, consumable, non-consumable, minor property, and fixed assets. Analyzes monthly financial statements and reports results with recommendations to the General Manger to ensure program financial stability. Prepares reports for higher authority and analyzes, evaluates, and implements instructions and notices from higher authority. Meets CNIC standardization goals and participates in the NGIS Accreditation Program. Performs internal management control vulnerability studies and reviews to develop controls to prevent losses and implement cost saving measures. Performs the full range of supervisory duties for one or more site subordinates: Front Office Manager, Housekeeping Manager, Maintenance Manager, QA/Training Specialist, Accounting Technician/Administrative Assistant, Inventory Supply Clerk, Purchasing Agent, and Warehouse Supervisor. Supervision responsibilities include but are not limited to: assigning work, establishing and revising priorities, evaluating performance, approving or disapproving leave requests, selects management/supervisory candidates and approves selections of entry level employees, recommends pay adjustments and/or awards per policy, and recommends corrective and/or disciplinary action as warranted. Coordinates and maintains a professional employee training and development program. Manage an employee recognition program for all categories of employees on the lodging staff. Ensures subordinates are fully aware of and comply with appropriate personnel, safety, and environment laws and regulations. Establish liaison with divisions, departments, directorates, and other offices that provide goods or services to the operation. Assess trends and problems that span the operation, recommend necessary changes and evaluate results. Provide oversight for a recurring facility preventive maintenance program. Manages real property resources and provides expert advice on renovations, improvements, and minor and/or major construction. Markets the NGIS program to ensure patrons are aware of the availability of NGIS assets and
programs. Develops performance work statements for contract services and measures compliance through inspections, audits, and customer critiques. Ensures proper protocol is practiced and coordinates Distinguished Visitor accommodations with Installation Protocol Office and/or Commanding Officer. Performs other duties as assigned.
QUALIFICATIONS
A) A Bachelor’s Degree in Hotel Management or related field is preferred, but maybe substituted with lodging experience. The incumbent must have a minimum of 3 years’ experience in a position related to a lodging operation, with at least 2 years supervisory experience.
B) Must understand the daily operation of a hotel to include safety, environmental, and fire prevention regulations and practices; hotel management procedures’ and front desk, housekeeping, and maintenance operating principles and practices; and have a working knowledge of automated property management system (s).
C) Incumbent must possess excellent communication skills and must possess fluent command of the English language, understand and use proper grammar, and be able to communicate clearly and effectively to all levels of the organization, both verbally and in writing.
D) Incumbent must be able to use and/or operate basic computer software such as: Microsoft Word, Excel, and PowerPoint and have a working knowledge of the property management system.
E) Must be able to understand and utilize basic military policies and regulations related to coordinating the planning, funding, construction, maintenance, and utilization of government owned, leased, rented, or contracted facilities.
CONDITIONS OF EMPLOYMENT
This position has oversight for a 24-hour operation and the incumbent must be available and accessible at various hours including evenings, weekends, and holidays as necessary to meet mission requirements.
Incumbent may be considered "ALPHA" personnel, and therefore subject to work during inclement weather or other states of emergency.
May be required to possess and maintain a current driver’s license, as travel to other facilities may be required within the normal scope of duties. Applicant will be notified when this is a requirement for appointment.
Must complete and pass a National Agency Check with Written Inquiries (NACI) and be eligible for Secret Clearance upon hire and periodically thereafter.
The incumbent is expected to meet the qualifications for professional accreditation as a Certified Hospitality Supervisor (CHS) or other approved equivalent certification within 12 months of accepting the position and any other requirements outlined in the Lodging Career Path Guide.
OTHER INFORMATION
Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education.
The Department of the Navy (DON) is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MWR_Recruitment@fe.navy.mil to ensure proper consideration is given.
HOW YOU WILL BE EVALUATED
Using the qualifications of the positions, as predetermined Ranking and Rating Criteria of knowledge, skills, and abilities will be used for each application.
BENEFITS
All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan). You can review our benefits at:
https://www.navymwr.org/resources/hr
HOW TO APPLY
All interested applicants should submit all required documents to: CNRJ NAF Human Resources Office, Bldg. 3597.
Or send your resume via email: MWR_RECRUITMENT@fe.navy.mil
Or mail to: Commander Navy Region Japan
NAF Human Resource Office (N941)
PSC 473 Box 12
FPO AP 96349-0001
Please visit our webpage at https://www.navymwr.org/jobs to find a sample format and information on Military Spouse Preference. If you are claiming Veteran’s Preference, please submit a copy of your DD214.
Please direct inquiries to: MWR_RECRUITMENT@fe.navy.mil
REQUIRED DOCUMENTS
Resume
PCS Orders and Family Entry Approval (Military) OR Sponsor’s Letter of Employment (Civilian)
OF-306 (Declaration for Federal Employment)
Proof of Education
DD-214 (If claiming Veteran’s Preference)
If you are a current federal employee, please submit your most recent Personnel Action Report (PAR) or SF-50
AGENCY CONTACT INFO
Commander Navy Region Japan Commander, Navy Installation Command
NAF Human Resource Office (N941) Phone: (315) 243-5446
PSC 473 Box 12 Email: MWR_RECRUITMENT@fe.navy.mil
FPO AP 96349-0001
WHAT TO EXPECT NEXT
Please ensure that your application/resume contains all the information requested in the vacancy announcement. If your resume or application does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job. Applications received after the closing date will not be considered. If selected for an interview, applicants can expect to be contacted 1-3 weeks after the interview with a position offer or notification of non-selection.
WHO MAY APPLY Applicants with SOFA Sponsorship (including applicants with current Military Spouse Preference, Family Member preference, and current Federal employees) within the local commuting area.