Club Operations Assistant (Duty Manager)

**This is a re-advertisement of announcement number FFR22-0381, which closed on 9/30/22. Applicants who previously applied NEED TO REAPPLY**

WHO MAY APPLY

Applicants with SOFA Sponsorship (including applicants with current Military Spouse Preference, Family Member Preference, and current Federal employees) within the local commuting area (within a 50 mile radius)

*To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.*

JOB SUMMARY

This position is located in the Club Division, Morale, Welfare and Recreation Department (MWR), Fleet Activities, Okinawa, Japan. The incumbent performs a wide variety of work assignments during various shifts.

DUTIES AND RESPONSIBILITIES

• Incumbent shall be thoroughly familiar and comply with the contents of the Navy Food and Beverage Desk Guide and CNIC Instruction 1710.3, as well as all club SOP's and instructions. Report for duty as prescribed by the Club Manager or his/her designated representative.

• Maintain proper decorum throughout the club in accordance with prescribed rules and regulations. Shall give a full and complete report to the Club Manager concerning patrons who violate the club rules and regulations including name, rate, duty station and witnesses.

• The Duty Manager shall be responsible for familiarizing him/herself with scheduled events during duty shift, e.g., special events and programs, etc., including any and all particulars that he/she should be cognizant of during the work shift. Check all schedules when entering o duty. Assure that activities take place as planned with proper equipment, personnel, food and beverages.

• In case of deviation from usual operating policy or procedures, bring the situation to the attention of the proper supervisor. Attempt to resolve the problem and, in case of a serious problem, contact the Club Manager or his designated person. Enter all problems in the Duty Manager's Log Book.

• Circulate among patrons as necessary to assure satisfactory services. Explain and enforce club policies, procedures and regulations. Maintain order in the facility Infractions of the rules by other club employees shall be reported to the Club Manager via his designated representative. In emergency situations, the Duty Manager on duty shall personally notify the Club Manager immediately.

• Insures that CFAO and DON rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced. Alcoholic beverages will not be served to patrons less than 20 years of age.

• Incumbent may serve as a leader in assuring that work assignments by the shift employees are performed; provide necessary assistance and supplies to employees; and resolve minor problems and complaints of the employees, Make recommendations to the Club Manager regarding the work performance of shift employees.

• Prior to closing of the club, complete fire safety checks and that unnecessary electrical equipment are unplugged. Secure all doors and windows, check all locks on the bar storerooms, cashier's office, etc. Incumbent shall ensure that the Fire Department conducts a fire check prior to closing of the club.

• Assists with the stocking of supplies in clubs and the Skoshi Mart as needed.

• Insure that all keys are properly secured, safes are locked, and upon securing the club, insure that the entrance keys are locked in the box provided or turned-in to the security office.

• Incumbent must present a neat, well groomed, professional appearance at all times and must work harmoniously with co-workers and members of the MWR Department.

• Performs other related duties as assigned.

ADDITIONAL RESPONSIBILITIES

• Performs other duties as assigned.
• A complete list of duties and responsibilities will be provided at the time of hire.

QUALIFICATIONS REQUIRED

• A minimum of one-year experience, which provides knowledge of club, restaurant, business operations, or equivalent leadership experience is required.
• Familiarity with cash handling procedures and sales operation.
• Ability to communicate both orally and in writing, and to provide work direction to other employees.
• Must have a high school diploma or equivalent.

CONDITIONS OF EMPLOYMENT

• Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI). 

• Must be able to work varied work schedules to include holidays, weekends, and evenings.

• Work requires standing, stooping, bending and working in tiring and uncomfortable positions.

• Frequently lifts and carries items that weigh 10 to 40 pounds.

• Subject to noise, drafts, dust and dirt. Will occasionally work outdoors.

• Must have or be able to obtain and maintain a current driver’s license, as travel to other facilities may be required within the normal scope of duties.

OTHER INFORMATION

Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to ffr_nafrecruitment@us.navy.mil to ensure proper consideration is given.

HOW YOU WILL BE EVALUATED

Using the qualifications of the positions, a predetermined Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.

BENEFITS

NAF Flexible (FLEX) employees are not eligible for benefits or leave accrual.

HOW TO APPLY

The complete application package must be submitted by 11:59 PM (EST) on closing date/cut-off date to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date/cut-off date.

Interested applicants can apply online at www.USAJOBS.gov.

Or send resume/application and required documents via email to: ffr_nafrecruitment@us.navy.mil. Please visit our webpage at https://www.navymwrokinawa.com/jobs

Or submit all required documents to Human Resources Office Bldg. 3597, PSC 480 Box 719, FPO AP 96370.

NOTE: Review the REQUIRED DOCUMENTS section to determine which applies to you and MUST be submitted online. You must submit a complete application by 11:59pm (Eastern Time) on the closing date reflected on the vacancy announcement.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant. To verify or  check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status.

• Resume or NAF Application Form

• PCS Orders and Family Entry Approval (Military) OR Sponsor’s Letter of Employment (Civilian)

• OF-306 (Declaration for Federal Employment / Must be signed in ink and dated within the opening and closing date of this vacancy announcement)

• Proof of Education (such as high school diploma/GED, clinical licensure, awarded/conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position

• If claiming Veteran’s Preference, a legible copy of DD-214 (page 4).

• If you are a current Federal employee, please submit your most recent Personnel Action Report (PAR) or SF-50

WHAT TO EXPECT NEXT

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job. 

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.